Refund Policy
Returns
Our policy lasts 14 days of date of purchase for Apparel only. Items can be exchanged only for another apparel item of equal or lesser value (accessories such as hats and scarves do not apply for an apparel item).You must have a receipt for proof of purchase date. If you are beyond 14 days of date of your purchase, unfortunately we can’t offer you an exchange. Home, Gift, Accessories (hats, scarves, gloves etc) and Jewelry items are non-returnable. Clearance items are final sale.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original store hangtags attached.
Additional non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at adesai@burgundychicboutique.com.
Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@burgundychicboutique.com and send your item to: Burgundy Chic Boutique LLC, 28 S. Main Street , Centerville OH 45458, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you must have gift receipt to exchange the item.
Shipping
To return your product, you should mail your product to: Burgundy Chic Boutique LLC, 28 S. Main Street, Centerville OH 45458, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Our policy lasts 14 days of date of purchase for Apparel only. Items can be exchanged only for another apparel item of equal or lesser value (accessories such as hats and scarves do not apply for an apparel item).You must have a receipt for proof of purchase date. If you are beyond 14 days of date of your purchase, unfortunately we can’t offer you an exchange. Home, Gift, Accessories (hats, scarves, gloves etc) and Jewelry items are non-returnable. Clearance items are final sale.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original store hangtags attached.
Additional non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at adesai@burgundychicboutique.com.
Sale items (if applicable)
Only regular priced items may be exchanged, unfortunately sale items cannot be exchanged.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@burgundychicboutique.com and send your item to: Burgundy Chic Boutique LLC, 28 S. Main Street , Centerville OH 45458, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you must have gift receipt to exchange the item.
Shipping
To return your product, you should mail your product to: Burgundy Chic Boutique LLC, 28 S. Main Street, Centerville OH 45458, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.